Frequently Asked Questions About Treadmill Heroes

We do move fitness equipment! Whether you need your machine moved several miles away, down the street, or even into a different room, we can do it! The machine(s) must be located within our service area. For more information, please call 563-723-3631.

The rate we charge is dependent on your machine(s), location, and how far the piece(s) is being moved.

For new equipment, we provide the manufacturer’s warranty. For used equipment, we offer a 30 day warranty. Additional warranties are available for purchase. Please contact us for details.

Generally, a treadmill needs to be lubricated after 40-50 hours of use. You will need to use a silicone based lubricant which can be purchased from us here. Do NOT use products such as WD-40. It will ruin your treadmill deck and running belt. For more information on lubricating your treadmill, please check your owners manual.

We recommend having preventative maintenance done on your equipment once a year to keep your machine working at its best. Treadmill Heroes offers preventative maintenance on most brands of fitness equipment. Please contact us for more information.

We assure you that your part(s) is on the way! However, the delivery information that we receive from the manufacturer is an estimated delivery date. Due to circumstances that are beyond our control it is difficult for manufacturers to distribute parts at a steady pace at this time. We appreciate your patience and understanding!

In order to provide you with the best possible shipping rate, we ask that you contact us or call us with your shipping information. Doing this allows us to work very closely with our shipping providers to find the best rate for you. Typically, we are able to find quotes for a shipping facility near your shipping location or find quotes for a direct shipment. Treadmill Heroes ships within the United States excluding Alaska and Hawaii.